Briefings
The evergreen desk: definitive briefings on AI agents, the AMS market and membership operations, refreshed when the facts change.
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The membership model: how UK associations actually work, and why
The subscription deal behind UK associations is two centuries old. Where the model came from, where it is under pressure in 2026, and how to stress-test it.
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The UK membership software market 2026: what bodies actually run
A tier-by-tier map of the UK membership software market: the US enterprise tier, the Dynamics channel, charity CRMs, UK-built platforms and legacy estates.
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Membership operations in 2026: the working briefing
Why retention remains the sector's hardest problem, and what works in renewal automation, engagement scoring, onboarding, win-back and non-dues revenue.
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AI agents for associations: the 2026 briefing
What agentic AI is, what the 2026 surveys from ASAE, MemberWise, Anthropic and Gartner show, and how UK membership bodies can put agents to work safely.
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The AMS market in 2026: a buyer's briefing
How the AMS market maps in 2026: vendors and pricing compared, Salesforce-native versus purpose-built, UK requirements, and how to run a selection.