Owen Pritchard
Features writer
Owen Pritchard writes the features for Associations: retention and the technology that claims to fix it, membership operations, the publishing economics of learned societies, and the annual state-of-the-sector essay. He owns the membership operations briefing and files most of the pieces that end up quoted in board papers.
He has read the same transformation strategy under four different names and lived.
His standing question for any project: what changed for the member, and would they have noticed if you hadn’t told them?